Greetings from AGS Health!

We are hiring 2020 - 2025 pass-out graduates for the role of Trainee Process Associate for International Voice Process. If you have good communication skills and are looking to build a career in the healthcare BPO industry, we'd love to meet you!

Position Details

- Role: Trainee Process Associate
- Process: International Voice Process
- Job Type: Full-Time | Permanent
- Work Location:VELLORE (TIDEL NEO )
- Shift: Night Shift (6:30 PM - 3:30 AM)
- Transport: Two-way transport is available based on boundary limits.

Role & responsibilities

- To address outstanding or assigned through analysis and phone calls by using available resources.
- Utilization of all possible tools and applications available to take into account the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer, or adjustment.
- To report trends/patterns in denials, claim submission errors, credentialing issues, and billing-related roadblocks to the immediate reporting manager.
- To meet the established SLAs (service level agreements) for production and quality
- To update the outcome of the calls or analysis clearly and coherently in the billing system.
- To utilize the P & Ps (policies and procedures) established for the process,



and also stay updated with changes made to the P & Ps
- To improve the performance based on the feedback provided by the reporting manager/quality audit team.

Preferred candidate profile

Eligibility Criteria

Qualification:

- Fresh Graduates (2020 - 2025)
- BBA
- BA
- B.Com
- BCA
- B.Sc. (Physics, Chemistry, Computer Science, Mathematics)
- M.B.A/M.C.A

Not Eligible:

- Diploma
- B.E./B.Tech
- M.E./M.Tech

Required Skills

- Good verbal and written communication skills
- Comfortable working in night shifts
- Strong analytical and logical reasoning abilities
- Willingness to learn and adapt in a quick-paced environment

Interview Details

Mode: Direct Walk-In (No Virtual Interviews)

Interview Days: (July 22 - August 7th)

Interview Venue:Tidel neo , Abdullah Puram, Melmanavur, Tamil Nadu 632010

Selection Process

1. HR Interview
2. Assessment (Grammar & Aptitude)
3. Versant Language Assessment
4. Operational/Technical Interview

Benefits

- Fixed Saturday & Sunday Week Offs
- Competitive Salary
- Performance Bonus
- Health Insurance
- PF, ESI & Gratuity
- Free Two-Way Cab Facility (as per transport boundaries)

Interested candidates

WhatsApp your updated resume to Rajendiran HR.

Thanks & Regards,

RAJENDIRAN HR

(phone hidden).

📌 Walk-In Drive / International Voice process (Vellore)
🏢 AGS Health
📍 Vellore