Role Overview The Visual Merchandising Operations (OR) role is responsible for managing the entire backend, operational, and coordination layer of Visual Merchandising. This position ensures seamless planning, execution support, governance, and reporting for all VM initiatives across all Own Retail stores. The role acts as the bridge between creative VM teams, stores, vendors, merchandising and retail operations, ensuring timelines, budgets, and standards are met efficiently.

Key Responsibilities VM Planning & Execution Support

Support annual, seasonal, and campaign-based VM planning across formats.

Own VM calendars, rollout trackers, store-wise implementation schedules, and execution readiness

Coordinate VM rollouts across regions and ensure timely execution at store level with the regional VM execution team.

Track VM implementation status and flag risks or delays proactively

Backend Operations & Process Management

Own all VM backend workflows, SOPs, and documentation

Ensure VM guidelines, planograms, and toolkits are accurately shared with VM execution teams

Maintain centralized repositories for VM assets, manuals, and execution guides

Standardize VM processes to improve operational efficiency and scalability

Vendor & Partner Management

Coordinate with VM vendors for fabrication, printing, installation, and logistics

Manage vendor timelines, POs, invoices, and delivery schedules in collaboration with procurement/finance

Track vendor performance, costs, and service quality

Support vendor onboarding and compliance processes

Budgeting & Commercial Control

Support VM budget planning, tracking, and cost control





Monitor spend against approved budgets and highlight variances

Raise POs, track invoices, and ensure timely closure of commercial processes

Create cost efficiency reports and recommendations for optimization

Data, Reporting & Governance

Act as the single point of contact for store VM operations queries

Support troubleshooting during VM rollout and post-installation

Capture store feedback and execution challenges for improvement

Track VM execution KPIs (coverage, compliance, timelines, costs)

Compile VM performance dashboards and post-campaign reports

Maintain audit and compliance trackers for VM execution

Support leadership with insights on execution quality and process gaps

Cross-Functional Collaboration

Work closely with

VM execution team

VM planning teams

Retail Operations

Merchandising

Ensure alignment between creative intent and operational feasibility

Skills & Competencies 8-10 years of experience Core Skills Robust operational and project management skills

High attention to detail and execution discipline

Excellent coordination and stakeholder management ability

Strong MS Excel / Powerpoint / Adobe skills(trackers, budgets, reports)/

Familiarity with PO, invoicing, and commercial processes Behavioural Competencies Structured and process-oriented mindset

Strong follow-up and ownership mindset

Ability to manage multiple timelines and stakeholders

Solutions-oriented and execution-focused adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.

📌 Manager, VM Operations (Own Retail) (Gurugram)
🏢 Adidas
📍 Gurugram