Manager – Transition Management Office (US Healthcare RCM)

Function

Transition Management Office (TMO)

Role

Manager

Domain

US Healthcare Revenue Cycle Management (RCM)

Experience

10–12 years of overall experience with significant exposure to US Healthcare Operations, Revenue Cycle Management (RCM), Project Management, and Transition Management.

Certifications

- PMP or PRINCE2 (Preferred)
- Lean Six Sigma (Preferred)
- Certification or hands-on experience with Gen AI/AI productivity tools will be an added advantage.

Core Mandate

Lead end-to-end transition programs by delivering projects with zero-surprise governance, solid stakeholder management, budget adherence, proactive risk mitigation, and technology-enabled execution.

Key Skills & Competencies

Project Management

- End-to-end Transition & Project Management
- Project Planning & Governance
- RAID Management
- Gantt Charts & Milestone Tracking
- RACI Matrix
- Dependency & Action Tracking
- Project Status Reporting
- Project Closure & Handover

Communication

- Excellent verbal and written communication
- Executive & Leadership Reporting
- Client Communication
- Meeting Facilitation
- Presentation Skills




- Issue & Escalation Management

Stakeholder Management

- Client Relationship Management
- Cross-functional Collaboration
- Senior Leadership Management
- Operations Coordination
- Decision Management
- Team Collaboration

Risk & Escalation Management

- Risk Identification & Mitigation
- Zero-Surprise Governance
- Escalation Management
- Decision Tracking
- Contingency Planning

Technology & AI Adoption

- Exposure to Gen AI productivity tools
- AI-enabled documentation and reporting
- Automation & Digital Transformation
- Workflow Optimization
- Technology Adoption

Analytical & Quality Mindset

- Data Analysis & Reporting
- Root Cause Analysis (RCA)
- Continuous Improvement
- Lean Thinking
- Process Optimization
- Quality Management

Domain Expertise

Strong understanding of US Healthcare Revenue Cycle Management (RCM) including:

- Patient Access
- Medical Billing
- Medical Coding
- Accounts Receivable (AR)
- Denial Management
- Payment Posting
- Credit Balance
- Transition Management
- Client Implementation
- Operational Readiness
- Service Delivery Governance

📌 Manager - TMO (Chennai)
🏢 Omega Healthcare Management Services
📍 Chennai