Position: Manager – Risk & Compliance

Department: Risk Assurance

Location: Mumbai / Pune

Reports To: Sr. Manager – Risk Assurance

Job Purpose The Risk & Compliance Manager is responsible for overseeing the organization's risk management and compliance programs . This includes identifying, assessing, and mitigating risks, ensuring compliance with applicable laws and regulations, and developing policies and procedures to safeguard the organization's assets and reputation.

Key Responsibilities

- Develop and implement risk management processes in line with Enterprise Risk Management (ERM) practices.
- Identify, assess, and mitigate organizational risks based on the ERM strategy.
- Periodically review the Risk Register and provide appropriate reporting to management.
- Ensure compliance with relevant laws, regulations, and industry standards.
- Develop and maintain policies and procedures to manage risks and ensure compliance.
- Conduct regular risk assessments and audits to identify areas of improvement.
- Conduct spot checks to verify effective implementation of existing policies and procedures.
- Prepare detailed risk and compliance reports and present findings during Risk Committee meetings.
- Collaborate with departments to ensure effective risk management and compliance practices.
- Deploy Risk & Control Self-Assessment (RCSA) framework within the business.
- Prepare Risk Control Matrix (RCM) for operational processes and recommend efficiency improvements.
- Conduct comprehensive audits of financial, operational, and compliance processes.
- Perform compliance and information security audits as per the annual calendar.
- Prepare for external audits, review all processes, and assess control environments for a clean audit report.
- Prepare Standard Operating Procedures (SOPs)



for key business processes to increase compliance.
- Maintain an incident tracker, perform root cause analysis, and close issues within defined timelines.
- Monitor the implementation of audit recommendations and follow up on corrective actions.
- Provide training and guidance to staff on risk management and compliance matters.

Core Skills Knowledge, Skills & Competencies Required

- Strong knowledge of industry and government regulations in finance and ITES (BPO).
- Ability to assess and recommend policy changes, new processes, and systems to management.
- Up-to-date understanding of audit industry practices and the ability to implement best practices.
- Strong focus on customer experience and stakeholder expectations.

Functional Competencies

- Robust analytical skills to interpret audit findings accurately.
- Effective planning and scheduling skills to implement audit plans successfully.
- Ability to clearly communicate audit findings across all organizational levels.
- Acts as a catalyst for change, getting buy-in and building systems to sustain improvements.
- Comfortable having assertive discussions to enhance audit governance.

Other Soft Skills Required

- Self-motivated with high confidence.
- Strong attention to detail and ability to work under pressure.
- Excellent organizational and time management skills.
- Ethical integrity and ability to analyze complex data.
- Capable of multitasking and working independently or as part of a team.
- Strong interpersonal, communication, presentation, and report writing skills.

Education & Experience Required

- Professional certification: CA / MBA / CPA / CIA (preferred).
- Minimum 5 years of experience in managing a Risk Management function.
- Strong background in contractual and regulatory reviews.
- Good understanding of telecom regulations across global markets.

📌 Manager – Risk & Compliance (Noida)
🏢 r3 Consultant
📍 Noida