Job Title: ServiceNow Configuration Developer

Job Description

No.

Type

Requirement

Proficiency

Priority

1

Experience

Defining and implementing CI lifecycle management standards

Senior

Mandatory

2

Experience

CI identification, control, verification and audit processes

Senior

Mandatory

3

Experience

CMDB data accuracy, completeness and consistency

Senior

Mandatory

4

Experience

Driving continuous improvement of configuration management policies and procedures

Senior

Mandatory

5

Experience

CMDB health dashboards and KPIs

Senior

Mandatory

6

Experience

Configuration current requirements for ServiceNow ITOM Discovery

Junior

Mandatory

7

Experience

Service Mapping and IRE (Identification and Reconciliation Engine)

Senior

Mandatory

8

Experience

Aligning CMDB with the Common Service Data Model (CSDM)

Junior

Optional

9

Experience

MID servers, integrations and multiple data sources

Junior

Optional

10

Experience

Configuring ServiceNow Operational Technology (OT)



modules

Junior

Optional

11

Experience

Enabling discovery and visibility of OT assets and environments

Junior

Optional

12

Experience

Integrating OT data from industrial systems, sensors and third-party tools

Junior

Optional

13

Experience

CI relationships across IT and OT landscapes and support IT/OT convergence and dependency mapping use cases

Junior

Optional

14

Certificates

ITIL V3/V4 Foundation

Mandatory

Mandatory

15

Certificates

ITIL V3/V4 Intermediate

Optional

Optional

16

Certificates

ServiceNow CSA

Optional

Optional

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📌 Service Now Configuration Developer (Bengaluru)
🏢 Diverse Lynx
📍 Bengaluru