Role & responsibilities

Employee Lifecycle Management (Primary Allocation)

- Manage and support employee lifecycle transactions including employee data maintenance, transfers, organizational updates, and related HR processes.
- Ensure timely and accurate processing of HR transactions in HR systems.
- Maintain employee records and documentation in accordance with company processes.
- Support issuance and administration of employee letters and lifecycle-related documentation.

Employee Services & Query Resolution

- Manage employee queries through HR ticketing and service management platforms.
- Coordinate with employees, managers, HR Business Partners, and other stakeholders to ensure timely closure of requests.
- Support delivery of a positive employee experience by providing accurate and timely HR guidance.
- Monitor and drive closure of assigned requests within agreed timelines.

Reporting & Analytics

- Generate periodic HR reports, trackers, and dashboards.
- Analyze HR data and identify trends, exceptions, and opportunities for improvement.




- Support preparation of management reports and operational metrics.
- Assist in development and enhancement of HR dashboards using Excel, Power BI, or similar tools.

Process Excellence

- Identify opportunities to improve operational efficiency and employee experience.
- Support standardization and continuous improvement of HR processes.
- Maintain process documentation and knowledge repository content as required.
- Support digitization and automation initiatives within HR Operations.

Preferred candidate profile

- Strong communication and stakeholder management skills.
- Good understanding of HR operations processes.
- Proficiency in Microsoft Excel.
- Ability to work with data,reports, and dashboards.
- Strong attention to detail and process orientation.
- Customer-focused approach with strong problem-solving skills.
- Ability to manage multiple priorities in a fast-paced setting.

📌 Human Resource Executive - HR Operations (Mumbai)
🏢 Bennett Coleman Ltd. (The Times of India
📍 Mumbai