Position Overview:

This position will be responsible for coordinating and assisting the company’s suppliers relationship management endeavors.

- The incumbent will execute a robust Supplier procurement and relationship management strategy at maximizing financial and other benefits for the Company and its clients from the supplier base.

Key Accountabilities

- Develop a Supplier Management strategy, in sync with business goals, that maximizes hard dollar returns and soft commission benefits from ITH suppliers.
- Devise and implement recent business models to drive increased supplier revenue.
- Implement contracting and reporting principles that follow best practice.
- Drive negotiations with suppliers to meet company’s financial and / or product and service objectives, and achieve best in industry deals with suppliers.
- Collaborate effectively with internal stakeholders to achieve supplier volume target for both front-end and back-end deals.
- Work with Operations team with real time data to efficiently switch traffic to preferred / priority suppliers / partners.
- Monitor and track performance against targets on a leading basis and initiate corrective actions in a timely and effective manner, internally as well as with suppliers. Ensure good practice is institutionalized.
- Orchestrate a win-win partnerships between suppliers, ITH and customers. Actively work with clients engagement teams to support Client Travel Program management objectives.
- Manage the GDS relationships and contracting process – constantly review the GDS contract and analyse them with real-time trends with an objective of renegotiations towards optimizing GDS revenue.
- Continuously identify partners / suppliers for emerging business and customer needs, consumer marketing etc.




- Build strong working relationships with Suppliers and partners to facilitate operational support, special assistance and event based negotiations e.g. MICE Group movement.
- Identify and drive marketing and PR synergies with ITH business verticals and opportunities for value creation for the ITC customer network.
- Monitor & Report environmental / industry activity and provide meaningful insights to the company executive team.

Key Working Relationships

- Close contact across all levels of the organization, primarily at leadership levels e.g. Country Management Team, Branch Managers, TRS leaders etc.
- External relationship mostly with (including but not limited to ):

- Airlines

- GDS Suppliers
- Hotels & Stay Suppliers
- GSAs, Aggregators, etc.
- OBT/ Self Booking Tool and Product / Development Vendors

The Position will be based at the Corporate Office in New Delhi. However, travel might be required to ITH Offices / Branches and client / supplier locations (on need basis).

Key Skills

- Result driven
- Strategic planner with logical thinking & analytical ability
- Robust commercial acumen and ability to interpret data in an inclusive manner
- Extensive negotiation experience and ability to drive best in class “deals”
- Excellent verbal and written communication skills
- Team player, coupled with strong relationship management, collaboration and influencing skills
- Strong interpersonal skills with executive presence

Qualifications and Experience

- 8+ Years of relevant experience in Travel Industry, preferably from aviation background
- Master’s degree / post graduate qualification preferred
- At least 5 years’ experience in Contracting, Supplier Relations
- Knowledge of the travel supplier industry and TMC business economics
- Experience in working with suppliers / customers on integrating applications and driving user penetration

📌 Manager (Delhi)
🏢 international travel house
📍 Delhi