Name

Packet Core Ops

Location/Circle

Guwahati

Designation

TM- Packet Core

Primary Duties And Responsibilities

- General Operations & Maintenance
- Day – to Day operations of SGSN/MME , GGSN/SPGW/PCRF/vGw
- Coordination for Upgrades /activities (Cisco/Nokia/Ericsson/Huawei)
- Provide support (onsite/offsite) for activities associated with Packet Core
- Incident management & emergency handling
- Monitoring of capacity vs utilization of nodes (SAU/PDN/Processor/Throughput/Sessions)
- Bandwidth Utilization monitoring (Gi/Gn/S1U/Caching/Gm/Rx) and upgrade
- Shift operations as per duty roster

- Change Management
- Coordination with SNOC for change management requirements
- Raising CR for Change Management
- Coordination for additional Configurations
- Verification of Inputs for CM/Command files before execution

- Fault Management




- Troubleshooting and Resolution of issues related to data services
- Local Hardware Fault Management – Card Changes/R&R;/Spare Part management

- Address local connectivity issues
- Infra/power related issues pertaining to PaCo Nodes

- CXX
- Address ongoing Customer problems related to Data browsing/VoLTE
- Analysis of Complaints and provide RCA
- Coordinate with Vendor/SNOC CM teams to implement corrections/patches

- Current Node integrations

- Infra Requirements

- Installation/commissioning /integration
- Final Go Live – Clearances (RA/LI/SNOC)

- Feature and technology rollouts

- Implementation

- Technical Testing/ UAT

Qualifications And Competencies BE / B.Tech ( preferably Electronics & Communication )

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