Role & responsibilities:

Sales & Business Development

- Drive sales growth and achieve AOP (Annual Operating Plan), QOP (Quarterly Operating Plan), and MOP (Monthly Operating Plan) targets for the assigned territory.
- Develop and execute sales strategies to maximize order intake and conversion.
- Identify, evaluate, and develop new customers, markets, and business opportunities.
- Maintain solid relationships with existing customers while expanding the customer base.
- Act as the single point of contact for designated customers.

Technical Sales & Product Expertise

- Provide technical and commercial support for:
- API Pumps: OH1, OH2, OH3, VS1, VS4, VS5, VS6, BB1, BB2, BB3, BB4, BB5.
- Non-API Pumps: General Purpose Pumps, Fire Fighting Pumps, Cooling Water Pumps.
- Submersible Turbine Pumps, particularly for petroleum retail outlets and fuel station applications.

- Analyze customer requirements and coordinate with engineering teams to develop suitable technical solutions.
- Offer customized pumping solutions and obtain customer approvals/deviation clearances where required.

Tendering & Contract Management

- Manage tendering activities with PSU customers such as:
- Indian Oil Corporation Limited (IOCL)
- Hindustan Petroleum Corporation Limited (HPCL)
- Bharat Petroleum Corporation Limited (BPCL)

- Coordinate with EPC contractors and consultants for project opportunities.
- Review and understand commercial and contractual terms including:

- General Terms & Conditions (GTC)
- Special Purchase Conditions (SPC)
- Bank Guarantees (BG)
- Commercial offers and contractual obligations

- Prepare accurate techno-commercial bids and ensure timely submission.





Offer Preparation & Negotiation

- Prepare budgetary and detailed techno-commercial proposals as per company SOPs.
- Coordinate with engineering and vendors for technical clarifications and pricing inputs.
- Conduct commercial negotiations and secure profitable orders.
- Participate in customer meetings, kick-off meetings, and project discussions as required.

Customer Relationship Management

- Build long-term customer engagement and strengthen key account relationships.
- Conduct customer visits, presentations, product demonstrations, and training sessions.
- Organize customer events, seminars, and business development programs.

Market Intelligence

- Monitor industry trends, competitor activities, pricing strategies, and market developments.
- Generate and share market intelligence reports with management.
- Support strategic business planning and market expansion initiatives.

Forecasting & MIS

- Prepare sales forecasts and provide inputs for Annual Operating Plan (AOP) preparation.
- Generate periodic MIS reports, sales pipeline reports, and business performance updates.
- Track order status, conversion ratios, and business opportunities.

Collections & Commercial Compliance

- Ensure timely collection of customer payments and outstanding receivables.
- Track collection performance and prepare collection reports.
- Coordinate and ensure collection of statutory documents including C-Forms where applicable.

Cross Functional Collaboration

- Work closely with Engineering, Projects, Commercial, Finance, and Supply Chain teams to ensure successful order execution.
- Participate in Cross Functional Teams (CFT) for new business development initiatives.

📌 Manager - Sales & Marketing (Kolkata)
🏢 Kirloskar Ebara Pumps
📍 Kolkata