Role: Voice Inbound / Outbound caller
Work Location: Goregaon (East), Mumbai
Education: Graduate
Experience: 1 4 years

- Respond to customer queries in a timely and accurate way, via email, Webchat, letters, phone etc

- Identify customer needs and service accordingly
- Update internal database with information about technical issues and useful discussions with customers
- Co-ordination with other internal teams/departments to provide customer resolution to query or request
- Inform customers about recent features and functionalities and Promote digital channels of service
- Timely Follow up with customers to ensure their queries and technical issues are resolved
- Maintain customer centricity at the core of all transactions
- Support a positive work place environment adhering to organizational policies

interested candidates kindly share me your updated resume at-

[email protected]

Whats app - (phone hidden)

Note- we are hiring only in western line candidates.

📌 Customer Service Executive - Inbound / Blended (Mumbai)
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