Role & responsibilities

Handle international customer calls to provide exceptional service.

- Resolve customer queries related to products/services in a timely manner.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with internal teams to resolve complex issues and improve processes.
- Meet performance targets set by the organization.

ELIGIBILITY:

- Excellent Communication in English.
- Minimum 1 Year of Experience is required into International Voice Process.
- comfortable working for night Shifts.
- Work from office
- Only immediate joiners
- Graduation is not required

PERKS AND PERKS

- 5days working 2 week off / Rotational Night Shift
- 2way transport
- Performance based incentives/OTs
- Referral bonus
- Full time

Work location: Hitech city

*NO AR CALLERS/ NO FRESHERS/NO DOMESTIC *.

(Decent hike)





Interview Rounds:

- Screening
- Operation Round
- SHL

Contact Details:-

Contact Person- HR Hafeez - ((phone hidden))

( [email protected])

REFERENCES ARE HIGHLY APPRECIATED

Role: Customer Service Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - OtherEducationUG: Graduation Not Required Key Skills Skills highlighted with are preferred keyskills Inbound Voice Process Technical Support International Technical Support Technical Voice Process International Voice US Voice Process

Preferred candidate profile

📌 Customer Support Executive/technical support (Hyderabad)
🏢 Tech Mahindra
📍 Hyderabad