Role & responsibilities

- Provide L2/L3 operational support for DB2 applicationlevel database environments supporting inscope applications
- Handle application database incidents, service requests, problems, and changes as per ITIL processes
- Participate in oncall support for P1 / critical application database incidents
- Support minor enhancements, applicationdriven schema changes, and datarelated maintenance activities
- Provide inputs for SLA tracking, service reporting, and governance reviews
- Collaborate closely with application teams, DB2 System DBAs, infrastructure, and mainframe platform teams
- Support DR/BCP drills, application recovery testing, and audit activities
- Maintain and update applicationlevel runbooks, SOPs, and operational documentation

Preferred candidate profile

Skills & Experience

Technical Skills





- Strong experience in IBM DB2 applicationlevel administration on mainframe platforms
- Handson experience managing DB2 schemas, tables, indexes, and application database objects
- Solid understanding of DB2 SQL behavior, locking mechanisms, concurrency, and performance tuning
- Experience with reorgs, runstats, indexing strategies, and query diagnostics
- Working knowledge of DB2 security at application and object level

Functional / Process Skills

- Experience with ITILaligned Incident, Problem, Change, and Service Request Management
- Ability to work in 247 production support environments with oncall rotations
- Solid documentation and operational discipline
- Effective collaboration with application teams and crossfunctional technical stakeholders

📌 Mainframe withDBA (Bengaluru)
🏢 Tech Mahindra
📍 Bengaluru