Job Title: Senior / Lead Business Analyst – Cards & Payments - Mainframe Location: Pune / Bangalore Job Summary Key Responsibilities Gather, analyze, and document business requirements from stakeholders.

Create and maintain BRDs, FRDs, user stories, process flows, and functional specifications.

Conduct requirement workshops and solution design discussions.

Perform impact assessments for regulatory, product, and system changes.

Act as a liaison between business, technology, and testing teams.

Support end-to-end project delivery through Agile and SDLC methodologies.

Collaborate with architects and developers to ensure solutions meet business objectives.

Facilitate UAT, production deployments, and post-implementation support.

Drive requirement sign-offs and manage stakeholder communications.

Support multi-country and large-scale payment transformation initiatives.

Required Skills Domain Expertise Credit Cards & Payments

Card Issuing Platforms

Authorization Processing

Clearing & Settlement

Chargebacks & Disputes

ISO 8583 Messaging

Card Lifecycle Management

Banking & Financial Services Business Analysis Requirements Gathering & Elicitation

BRD / FRD Preparation

User Story Creation

Process Mapping (AS-IS / TO-BE)

Impact Analysis

Stakeholder Management

Agile Scrum Methodology

Technical Skills Languages: COBOL, JCL, DB2, CICS, SQL, Python, JSON, Ezytrieve Platforms: VisionPLUS, Triumph Documentation Tools: Confluence, JIRA, Word, Excel, PowerPoint Tools: Mainframe, Microservices, APIs Cloud Knowledge: AWS, Microsoft Azure AI Tool: Microsoft Foundary,



Agent Assist Preferred Qualifications Experience working with global banks or payment networks.

Knowledge of Visa, Mastercard, or other card scheme processes.

Exposure to cloud platforms such as AWS or Azure.

Qualified Scrum Product Owner (PSPO) certification preferred.

Strong communication and stakeholder management skills.

Key Competencies Analytical

Thinking

Problem Solving

Communication & Presentation

Leadership & Mentoring

Stakeholder Management

Requirement Management

Cross-functional Collaboration S YNECHRON’S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company.

We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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📌 Mainframe BA (Bengaluru)
🏢 Calitii
📍 Bengaluru