The Role

Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further - Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks.

As our Network Support Specialist, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies.

This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed.

And with the ever-changing nature of technology, you'll be constantly learning and growing in your role.

You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers.

You'll be responsible for maintaining network components, monitoring network performance, and maintaining network security.

You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally,



you're open and borderless - naturally inclusive in how you work with others.

Required Skills and Experience

- Proven knowledge and experience in trouble-shooting, switching, and routing
- 7+ years of working experience in Networking
- Minimum CCNP certification or equivalent knowledge
- Experience with Network security, WAN
- Working knowledge of ITIL

Preferred Skills and Experience

- Experience with BGP, Software Defined Networking (SDN) based on Cisco ACI, Checkpoint/Cisco Firepower firewalls, F5 load Balancers, NSX
- Experience with Ansible automation

Being You

The Kyn in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. We believe in growth, and we re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging being a valued, respected, trusted member of the team is fundamental to our culture and fueling outstanding experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That s The Kyndryl Way.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Network Support professional (Mumbai)
🏢 Kyndryl
📍 Mumbai