We are Hiring HR Shared Services/I-9 Immigration 2-5

Location: Chennai (Work from Office)

Geography: United States

Shift: Night Shift

Key Responsibilities

1. HRSS Transaction Processing & Case Management

- Independent Case Handling: Process routine and moderately complex HR service requests across employee lifecycle events.
- Case Ownership: Manage assigned cases end to end from intake to closure while ensuring complete documentation and appropriate updates.
- Workflow Monitoring: Ensure requests move through required steps without delay and escalate blockers promptly.
- Transaction Accuracy: Review employee requests and support documentation for correctness before actioning.
- Priority Management: Balance urgent, aging, and high-volume requests while maintaining SLA adherence.
- Case Quality: Ensure case notes, actions taken, approvals, and closure details are documented properly in the system.
- Process Reliability: Maintain strong discipline in transaction processing and resolution handling.
- I-9 Process & Compliance: Conduct I-9 form verification, ensuring compliance with US regulations, and manage related documentation.
- Immigration Support: Coordinate immigration support tasks, including visa documentation support and tracking,



if required.
- Employee Experience: Act as the primary HR contact for current hires, handling queries regarding onboarding documentation.
- Data Accuracy: Ensure high data integrity in all HR systems
- Reporting: Create dashboard reflecting the status. Schedule workday reports for hand offs

Key Skills and Competency

- 2-4 years of experience in HR Operations, specifically within onboarding and US immigration/compliance.
- Should have knowledge of BPO/Shared services setting
- Strong understanding of US I-9 process and basic immigration laws.
- Excellent oral and written communication skills
- Advance knowledge in MS Office
- Excellent business communication and presentation skills

Interested candidates can share their resume to [email protected]

or connect via DM.

Name: Dhanalakshmi

Contact No: (phone hidden)

Interview Mode: Virtual Interview

#Hiring #USRecruitment #TalentAcquisition #ChennaiJobs

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📌 Hiring For HRSSImmigration (Chennai)
🏢 Sutherland
📍 Chennai