- Manage and resolve customer complaints professionally and courteously.

- Develop and implement effective collection strategies to meet business objectives.

- Build and maintain solid relationships with customers to ensure timely payments.

- Conduct field visits to collect payments and resolve issues.

- Collaborate with internal teams to identify and address root causes of customer issues.

- Analyze customer data to identify trends and areas for improvement.

Job Requirements

- Minimum 2 years of experience in collections or customer service.

- Strong knowledge of collections principles and practices.

- Excellent communication, negotiation, and problem-solving skills.

- Ability to work independently and as part of a team.

- Strong analytical and organizational skills.

- Familiarity with CRM software and Microsoft Office applications.

- Any graduate can apply for this position.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Team Member - Direct Collections (Pune)
🏢 Tata Tele Business Services (TTBS)
📍 Pune