06 Aug
|
Caratlane
|
Mumbai
Role & responsibilities
Track daily B2C shipments and monitor delivery status across assigned routes or regions
Ensure on-time delivery performance and escalate delays or exceptions proactively
Coordinate with delivery partners, hubs, and field teams for real-time updates
Update shipment status in the system accurately and on time
Handle delivery exceptions such as delays, failed deliveries, or customer unavailability
Respond to Post sales team queries related to shipment status and delivery timelines
Ensure adherence to SOPs and service-level agreements (SLAs)
Qualifications & Skills
Graduate or equivalent qualification
1–3 years of experience in logistics, courier, or B2C delivery tracking (preferred)
Freshers with robust coordination and Excel skills may also be considered
📌 Logistics Executive (Mumbai)
🏢 Caratlane
📍 Mumbai