About The Opportunity A fast-expanding logistics & global trade enablement firm operating across South Asia and the Middle East, we empower SMEs and exporters with seamless cross-border supply chain solutions—from documentation and customs clearance to last-mile delivery and compliance. Our team thrives on solving complex logistical puzzles with speed, precision, and client-first service—helping businesses scale without friction.

Role & Responsibilities

- Manage end-to-end client accounts for domestic and international logistics, ensuring timely execution of shipments and documentation.
- Coordinate with carriers, customs brokers, and internal ops to resolve delays, track consignments, and maintain SLA compliance.
- Prepare and verify commercial invoices, packing lists, and regulatory forms for export/import compliance.
- Proactively communicate shipment status, customs hold-ups, and cost implications to clients via email/phone/CRM.
- Upsell value-added services (insurance, warehousing, duties & taxes advisory) to increase client retention and revenue.
- Generate accurate billing,



resolve invoice discrepancies, and liaise with finance for timely collections.

Skills & Qualifications Must-Have

- Logistics documentation (AWB, BL, COO, E-Invoice)
- Customs clearance procedures (Indian & GCC countries)
- CRM software (Zoho, Salesforce, or similar)
- MS Excel (VLOOKUP, pivot tables, data validation)
- Freight forwarder coordination
- Client communication & conflict resolution

Preferred

- Experience with TMS or trade compliance platforms (e.g., Tradelink, EDI)
- Basic knowledge of Incoterms® 2020
- Exposure to air/ocean freight booking systems

Benefits & Culture Highlights

- Structured career growth path—from Account Executive to Key Account Manager
- Performance-linked incentives + quarterly bonuses
- Work with global clients, agile team culture, and hands-on exposure to international trade

Skills: basic,resolve,crm,compliance,freight,bonuses,air,booking systems,documentation

📌 Logistics Account Executive (Gurugram)
🏢 Beyond Border Consultants
📍 Gurugram