Location: Bangalore Shift Timing: 9:30 PM – 6:30 AM (US Shift) Cab facility provided Experience: 6 to 10 Years Job Title: Team Leader - Credit Operation (US Mortgage/Loan operation s)

Job Summ aryWe are looking for an experienced and detail-oriented Team Leader – Credit Operations to manage and oversee loan origination, processing, and documentation activities. This role involves leading a team, ensuring compliance with credit guidelines, and driving operational efficiency while maintaining high-quality standards across all loan fil es.

Key Responsibili ties1.

Credit

Review & Documenta - tionReview loan applications and supporting documents to ensure completeness, accuracy, and compliance with credit and program guideli

- nes.Collect, validate, and organize borrower documentation such as financial statements, tax returns, ownership records, and insurance pap
- ers.Identify and reconcile inconsistencies across documents (e.G., ownership details, revenue figures, entity names, and addresses), escalating discrepancies when requi
- red.Prepare loan files for underwriting submission and closing using standardized checklists and quality control measu res.2. Team Leader - shipLead, mentor, and manage a team of loan processing and origination speciali
- sts.Set clear performance expectations and ensure consistent delivery of high-quality out
- put.Foster a positive, collaborative, and performance-driven work environm ent.3. Loan Origination & Proces - singOversee the end-to-end loan origination and processing lifecy
- cle.Ensure adherence to company policies, regulatory requirements, and credit guideli
- nes.Monitor loan pipelines, identify bottlenecks, and proactively resolve issues to maintain turnaround ti mes.4.

Stakeholder

Collabora - tionCoordinate with Sales, Underwriting, and Closing teams to address documentation gaps and ensure smooth file progress





- ion.Act as a key point of contact for internal stakeholders on credit operations matt ers.5. Compliance & Quality Assur - anceEnsure all loan documentation meets regulatory and internal compliance standa
- rds.Stay updated with industry trends, lending laws, and regulatory chan
- ges.Partner with compliance teams to maintain adherence to policies and procedu res.6. Reporting & Performance Manage - mentTrack team performance metrics and prepare reports for senior managem
- ent.Analyze operational data to identify improvement areas and implement process enhanceme nts.7.

Customer

Experi - enceEnsure a seamless borrower experience by addressing queries and resolving issues promp

- tly.Maintain clear and professional communication throughout the loan lifecy cle.8. Systems & Record Manage - mentMaintain accurate records, updates, and notes in CRM and Loan Origination Systems (L
- OS).Ensure proper documentation and audit readiness at all ti mes.9. Training & Develop - mentConduct onboarding and training sessions for current hi
- res.Drive continuous learning and skill development within the team through coaching and knowledge shar ing.

Qualifications & S - killsMinimum 5 years of experience in Credit Operations, Loan Origination, Processing, and Documenta

- tion.Minimum 1 year of experience as a Team Leader (official designation/on papers is mandat
- ory).Willingness to work Night Shifts (US Shift) and Work From Office (
- WFO).Strong understanding of lending practices, credit policies, and compliance requirem
- ents.Proven experience in team leadership and people manage
- ment.Excellent analytical, problem-solving, and decision-making sk
- ills.Strong communication and stakeholder management abili
- ties.Ability to manage multiple priorities in a fast-paced environ ment.

Key Compet - enciesAttention to

- DetailLeadership & Team Mana
- gementProcess Improvement M
- indsetRisk & Compliance Awa
- renessCustomer-Centric Ap proach

📌 Loan Processing and Documentation Manager (Bengaluru)
🏢 R Systems
📍 Bengaluru