06 Aug
|
Credara Capital Private
|
Gurugram
06 Aug
Credara Capital Private
Gurugram
Credara Capital Private Limited is looking for motivated and customer-focused professionals to join our growing team as Customer Support / Loan Collection Executives. The role involves interacting with customers, managing loan repayment follow-ups, resolving payment-related concerns, and contributing towards monthly collection targets while maintaining the highest standards of professionalism and compliance.
- Follow up with customers for loan repayments via calls and other approved channels.
- Handle customer queries and provide payment solutions.
- Maintain CRM records and call logs accurately and in real time.
- Achieve monthly individual and team collection targets.
- Ensure skilled, respectful, and RBI/regulatory-compliant customer communication at all times.
- Escalate disputed or sensitive cases to the reporting manager as per company policy.
- Prepare daily/weekly collection and follow-up reports.
Pay: From ₹20,000.00 per month
Work Location: In person
📌 Loan Collection Executive (Gurugram)
🏢 Credara Capital Private
📍 Gurugram