Required Skills & Experience:
- 3+ years hands-on experience with Ciena, Nokia 1830 PSS, and/or Infinera DWDM platforms
- Strong understanding of DWDM, OTN, and coherent optics
- Experience performing maintenance and changes in live production networks
- Ability to strictly follow procedures while working on live traffic
- Excellent English communication skills (written and verbal)
- Comfortable working US night-time hours during maintenance windows (your daytime)
Nice-to-Haves:
- Experience performing customer circuit grooms and migrations
- Optical certifications from Ciena, Nokia, or vendor-neutral programs
- Experience writing and executing MOPs for complex network changes
- Familiarity with the network management systems for these platforms
Required Skills & Experience:
- 3+ years hands-on experience with Ciena, Nokia 1830 PSS, and/or Infinera DWDM platforms
- Robust understanding of DWDM, OTN, and coherent optics
- Experience performing maintenance and changes in live production networks
- Ability to strictly follow procedures while working on live traffic
- Excellent English communication skills (written and verbal)
- Comfortable working US night-time hours during maintenance windows (your daytime)
Nice-to-Haves:
- Experience performing customer circuit grooms and migrations
- Optical certifications from Ciena, Nokia, or vendor-neutral programs
- Experience writing and executing MOPs for complex network changes
- Familiarity with the network management systems for these platforms
Key Responsibilities:
- Execute software upgrades on Ciena, Nokia, and Infinera optical platforms following detailed MOPs
- Perform customer circuit grooms and reconfigurations during maintenance windows
- Conduct pre- and post-activity health checks, verification, and rollback planning
- Monitor network performance and ensure zero service impact during changes
- Create and update detailed Methods of Procedure for upgrades and grooms
- Document all activities in ticketing systems and provide clear status updates
- Troubleshoot issues during activities and escalate when necessary
Key Responsibilities:
- Execute software upgrades on Ciena, Nokia, and Infinera optical platforms following detailed MOPs
- Perform customer circuit grooms and reconfigurations during maintenance windows
- Conduct pre- and post-activity health checks, verification, and rollback planning
- Monitor network performance and ensure zero service impact during changes
- Create and update detailed Methods of Procedure for upgrades and grooms
- Document all activities in ticketing systems and provide clear status updates
- Troubleshoot issues during activities and escalate when necessary
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Senior Process Manager (Mumbai)
🏢 eClerx
📍 Mumbai