Are you ready to make an impact at DTCC

Pay and Benefits:

- Competitive compensation, including base pay and annual incentive

- Comprehensive health and life insurance and well-being benefits, based on location

- Pension / Retirement benefits

- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

Qualifications:

- Minimum of 6 years of related experience

- Bachelor''s degree preferred or equivalent experience

Talents Needed for Success:

- Develop and maintain strong working knowledge in one or more Ping Identity products, including PingFederate, PingAccess, Ping Directory, PingID, and PingOne, with a focus on secure access management, governance, and SSO enablement.

- Provide end-to-end production support for access management platforms, ensuring high availability, incident resolution, and adherence to operational SLAs and governance standards.

- Partner closely with engineering teams to support SSO onboarding, integration activities, and platform enhancements,



while continuously building domain expertise.

- Demonstrate the ability to balance production support and engineering-driven initiatives, adapting to dynamic team priorities and business requirements.

- Participate in planned change implementations (including weekends) and provide support during disaster recovery events and critical incidents outside standard business hours.

- Work in a rotational shift model (Early Morning Afternoon shifts) to ensure global coverage and operational continuity.

- Contribute to automation initiatives using scripting or programming. Exposure to AI/ML-driven operational improvements is an added advantage.

- Utilize tools such as ServiceNow for productive incident, problem, and change management, ensuring timely resolution and root cause analysis.

- Proactively learn and adopt new tools, technologies, and security capabilities introduced within the access management ecosystem.

- Exhibit strong communication and collaboration skills to work effectively with global teams, stakeholders, and cross-functional partners.

📌 Lead Infrastructure Services Delivery Engineer (Hyderabad)
🏢 DTCC
📍 Hyderabad