- Responsible for handling customer interactions through voice calls in a domestic BPO process.

- Provide accurate information and support to customers through effective communication.

- Resolve customer queries and ensure a positive customer experience.

- Maintain professional communication standards while handling inbound and outbound calls.

- Freshers and experienced candidates can apply.

- Immediate joining opportunity available.

Key Responsibilities

Customer Support & Voice Process:

- Handle customer calls and provide required assistance.

- Understand customer queries and provide appropriate solutions.

- Maintain polite and qualified communication with customers.

- Ensure customer satisfaction through effective problem-solving.

- Follow company guidelines and call handling procedures.

- Maintain accurate records of customer interactions.





Communication & Service Quality

- Demonstrate good English communication skills.

- Communicate clearly and confidently with customers.

- Understand customer requirements and provide timely responses.

- Maintain service quality standards during every interaction.

- Handle customer concerns professionally.

Eligibility

Education:

- Minimum HSC Pass.

Skills Required

- Good English Communication Skills.

- Customer Handling Skills.

- Basic Problem-Solving Ability.

- Good Listening Skills.

Salary & Benefits

- Unlimited incentives.

- Weekly and monthly incentives.

- Extra pay for multilingual skills.

- Growth opportunities.

Contact Details: Minal (phone hidden)

📌 Lead Generation Executive (Pune)
🏢 JobTrade
📍 Pune