- Handle customer inquiries and resolve issues professionally and courteously.

- Provide excellent customer service through various communication channels.

- Process and manage customer requests and transactions efficiently.

- Maintain accurate records of customer interactions and transactions.

- Collaborate with internal teams to improve overall customer satisfaction.

- Identify and escalate complex customer issues to senior management when necessary.

Job Requirements

- Minimum 2 years of experience in customer service or a related field.

- Strong knowledge of customer service principles and practices.

- Excellent communication and interpersonal skills.

- Ability to work in a rapid-paced environment and handle multiple tasks simultaneously.

- Proficient in using computer systems and software applications.

- Strong problem-solving and analytical skills.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Service Executive - Two Wheeler Loans (Jammu)
🏢 Tata Capital
📍 Jammu