Role: Last Mile Intern Location: Gurugram

Experience: 0–1 Years

About: Fairdeal.Market Fairdeal.Market is a rapidly growing B2B quick commerce company enabling retailers and businesses to access a wide range of FMCG products with delivery in as little as 60 minutes. As we continue scaling our dark store and delivery network, efficient last-mile operations remain critical to ensuring fast, reliable, and high-quality service for our customers.

Role Overview We are looking for a highly energetic and execution-focused Last Mile Intern to support day-to-day delivery operations and rider management across assigned dark stores. This role provides hands-on exposure to quick commerce logistics, rider operations, dispatch coordination, and operational problem-solving in a fast-paced environment.

The ideal candidate should be comfortable working on-ground, coordinating with riders and warehouse teams, and handling operational challenges in real time.

Key Responsibilities

- Last Mile Operations Support:
- Support daily last-mile delivery operations across assigned dark stores
- Coordinate with riders and warehouse teams to ensure smooth order dispatch
- Monitor delivery flow and assist in minimizing delays and order escalations
- Track order status and support operational issue resolution in real time
- Rider Coordination & Management:
- Assist in rider onboarding and daily attendance tracking
- Coordinate rider allocation and shift planning based on operational requirements
- Ensure riders follow operational SOPs and delivery timelines
- Support rider communication during peak hours and operational escalations
- Operational Monitoring & Reporting:
- Maintain operational trackers including rider attendance, delivery status, and issue logs




- Share daily operational updates and escalation reports with reporting managers
- Monitor productivity and support process improvement initiatives
- Assist in maintaining smooth coordination between warehouse and last-mile teams
- Field Execution & Problem Solving:
- Visit operational sites and support on-ground execution activities
- Resolve basic operational and delivery-related issues with internal coordination
- Support peak-hour operations and surge management activities
- Identify operational gaps and escalate issues proactively

What We’re Looking For

- Graduate or pursuing graduation in any discipline
- Strong interest in operations, logistics, or supply chain management
- Comfortable working in field and warehouse environments
- Good communication and coordination skills
- Ability to work in a quick-paced and execution-driven environment
- Basic knowledge of Google Sheets / Excel is preferred
- Comfortable with rotational shifts and operational work schedules

Positive To Have

- Prior internship or exposure in logistics, warehouse, delivery, or operations environment
- Understanding of quick commerce, e-commerce, or supply chain operations
- Familiarity with rider or fleet coordination processes

Key Skills & Attributes

- High ownership and execution mindset
- Solid coordination and multitasking ability
- Problem-solving attitude with operational focus
- Ability to work under pressure during peak operations
- Discipline, punctuality, and accountability
- Willingness to learn and adapt quickly

What You’ll Get

- Hands-on exposure to last-mile and quick commerce operations
- Opportunity to work closely with operations and supply chain teams
- Fast-paced learning environment with real business exposure
- High ownership and on-ground operational experience
- Potential opportunity for full-time conversion based on performance

📌 Last Mile Intern (Gurugram)
🏢 Fairdeal.market
📍 Gurugram