[email protected]

Permanent Payroll - Anlage Digital

Client - NTT DATA

Long term project

Notice period - Immediate joiners or 10 days joiners required

Do not share long Notice period profiles

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Location: Bangalore

Experience: 8 to 10 years

Shift Timings: Afternoon shift

Hyrid/Remote: Hybrid

Mandate Skills:

** L3 Application support lead-Must have working knowledge and experience with Java, Kubernetes and front end tech such as REACT

** Must be willing to execute on support issues while also building out the function and automating resolution of repeat issues.

** AWS knowledge is an advantage.

- A hands on team lead is required to provide oversight and leadership in the Controls Engineering Space.
- Investigate and drive support resolution with senior internal clients and stakeholders. Serve as point of escalation for support issues.
- Manage the day to day operations of the teams and ensures SLOS and customer service levels are met.• Troubleshoot and resolve complex technical issues, collaborating with cross-functional teams as needed.
- Manage escalations and incidents directing the team and updating stakeholders. Able to dive in to resolve issues.
- Managing staff rotas schedules and vacation planning
- Strong and confident communicator
- Engage with Stakeholders to assess needs and provide monthly reporting
- Ensure team are following standard processes and monitoring performance.
- Providing mentorship and guidance to junior team members to ensure successful resolution of issues
- Continuously improve processes and systems to increase reliability and reduce risk.





• Influence and suggest improvements on roadmap for enhancing Controls Engineering client experience.

Key criteria:
- Must have a proved record of team leadership in a support environment.
- Must have working knowledge and experience with Java, Kubernetes and front end tech such as REACT
- Must be willing to execute on support issues while also building out the function and automating resolution of repeat issues.
- Able to dive in and pick up issues and solve them or to coordinate the response and follow to resolution.
- AWS knowledge is an advantage.
- Must be presentable to clients and a clear, empathetic communicator able to talk to clients and stakeholders with confidence up to senior levels.
- Good Knowledge of SDLC, CVS, SVN, GIT, Maven, GITLAB, Docker and Jenkins.
- work experience on SDLC, LINUX system platforms.
- Positive Knowledge of CVS, SVN, GIT, Maven, GITLAB, Docker and Jenkins.

Production Support & Incident Management

- Provide L3 support for complex production issues, including deep analysis, debugging, code-level fixes, and end-to-end validation.
- Perform detailed Root Cause Analysis (RCA) and implement permanent corrective and preventive actions.• Manage incident lifecycle, including outage communication, tracking, escalation,



and post-resolution follow-ups.
- Ensure adherence to SLA commitments with a strong focus on reducing recurring incidents.

Application Support

- Support Software Delivery Lifecycle (SDLC) operations, including code compilation, builds, artifact management, and software distribution.
- Troubleshoot issues related to CI/CD pipelines, repositories, and build systems.
- Create and maintain CI/CD pipelines (Jenkins, GitLab, Azure DevOps) and ensure build stability.
- Validate releases to minimize production risks and rollback scenarios.

Infrastructure & Automation
- Provide infrastructure and platform support across Linux-based environments.
- Automate repetitive operational tasks using Shell, PythonJava, or Perl scripting.
- Support configuration management and automation tools such as Chef, Puppet, Ansible.
- Improve system efficiency by developing automation solutions for provisioning, monitoring, and operational workflows.

Monitoring, Performance & Reliability
- Utilize tools like Splunk for log analysis, monitoring, and troubleshooting.
- Continuously focus on performance tuning, scalability, and system optimization.
- Identify trends, defects, and system inefficiencies to drive proactive improvements.

Database & Systems Expertise
- Work with relational databases (Oracle, DB2, MS SQL, Sybase) and write optimized SQL queries.
- Support application servers and middleware such as Apache, Tomcat.
- Manage job scheduling and batch processing using tools like Autosys/CRON.

Regards,

Syed [email protected]

📌 Java Support Consultant For NTT Data For Bangalore (Bengaluru)
🏢 Anlage Infotech
📍 Bengaluru