Required Technical Skills

- Solid understanding of TCP/IP, DNS, DHCP, VPN, Firewall, and Network Troubleshooting.

- Hands-on experience with Windows Server Administration.

- Proficiency in Active Directory, including User Management, Group Policies (GPO), Organizational Units (OU), and Permission Management.

- Experience with virtualization technologies such as VMware or Microsoft Hyper-V.

- Basic scripting knowledge using PowerShell for automation and administrative tasks.

- Experience analysing application, server, and system log files.

- Knowledge of patch management, system updates, and preventive maintenance.

- Familiarity with ITSM tools such as ServiceNow or Jira.

- Basic understanding of database administration and SQL script execution is preferred.

Preferred Skills

- Knowledge of Windows Server Backup and Recovery.

- Experience with infrastructure monitoring tools.

- Understanding of ITIL Incident, Problem, and Change Management processes.

- Exposure to cloud platforms (Azure/AWS) is an added advantage.

- Strong analytical, troubleshooting, and communication skills.

📌 Support Engineer (Delhi)
🏢 VyntraPro Innovations
📍 Delhi