Skill required: Order to Cash - Sales Order Processing

Designation: Order to Cash Operations Analyst

Qualifications:BCom

Years of Experience:3 to 5 years

Language - Ability:English(Domestic) - Elementary

What would you do The Sales Administration Analyst is responsible for managing end-to-end sales order and contract administration activities, ensuring timely order processing, customer communication, delivery coordination, reporting, and issue resolution. The role acts as a key interface between customers, commercial teams, supply chain, finance, and operations to ensure seamless order fulfillment and superior customer experience.
Order Contract Management
Customer Service Query Management
Claims Returns Management
Delivery Logistics Coordination
Reporting Analytics
Documentation Compliance
Process of Sales Order validation at Billing stage and setting up of sites, linking technical details insert charges in to Billing system to initiate Billing for customers.

What are we looking for Education

- Bachelor s Degree in Business Administration, Commerce, Supply Chain, Operations, or related discipline.
Experience

- 26 years of experience in:
o Sales Administration
o Order Management
o Customer Service
o Supply Chain Operations
o Shared Services / BPO Operations
Technical Skills

- SAP ERP / SAP S/4HANA (SD module preferred)





- CRM Platforms

- Microsoft Office Suite

- Excel Reporting and Data Analysis

- SharePoint

- Email and Collaboration Tools
Key Competencies
Functional Competencies

- Order Management

- Contract Administration

- Customer Service Excellence

- Claims Processing

- Reporting Analytics

- Delivery Coordination
Behavioral Competencies

- Strong communication skills

- Customer-centric mindset

- Attention to detail

- Problem-solving ability

- Stakeholder management

SAP S/4 HANA SD
Order management
SAP reporting
Pricing

Roles and Responsibilities:
- In this role you are required to do analysis and solving of lower-complexity problems

- Your day to day interaction is with peers within Accenture before updating supervisors

- In this role you may have limited exposure with clients and/or Accenture management

- You will be given moderate level instruction on daily work tasks and detailed instructions on current assignments

- The decisions you make impact your own work and may impact the work of others

- You will be an individual contributor as a part of a team, with a focused scope of work

- Please note that this role may require you to work in rotational shifts

Qualification BCom

📌 Order To Cash Operations Analyst (Mumbai)
🏢 Accenture
📍 Mumbai