Job Title: Learning & Development (L&D;) Administrator

Location: Noida
Department: Human Resources

We are looking for a passionate and self-driven Learning & Development Specialist to establish and lead the Learning & Development function within our growing IT services organisation. This is a high-impact individual contributor role responsible for building learning frameworks, implementing development programmes, and creating a culture of continuous learning across the organisation.

Reporting to the Director Talent Acquisition & Development, you will work closely with business leaders, delivery managers, and HR to identify capability gaps, design learning interventions, and build scalable development programmes that support business growth and employee success.

This is an chance for someone who enjoys creating processes from scratch, influencing stakeholders, and driving measurable learning outcomes in a fast-paced environment.

Key Responsibilities

Learning Needs & Capability Development

- Partner with business leaders and delivery managers to identify current and future capability requirements.
- Conduct Training Needs Analysis (TNA) using business goals, performance reviews, employee feedback, and skill assessments.
- Design and implement learning journeys for different employee groups, including freshers, experienced professionals, people managers, and future leaders.
- Build competency development programmes that improve business performance and employee effectiveness.
- Design and implement the annual learning strategy aligned with business priorities and workforce capability needs.
- Develop scalable learning frameworks that support employee development across technical, functional, behavioural, and leadership competencies.
- Create learning policies, standard operating procedures, and measurement frameworks for organisational learning.

Programme Design & Delivery

- Manage the end-to-end lifecycle of learning programmes, from planning and vendor selection to delivery, evaluation, and continuous improvement.




- Facilitate internal learning sessions and coordinate external training programmes where required.
- Develop onboarding and induction learning programmes that accelerate new hire productivity.
- Create engaging learning content, presentations, guides, toolkits, and digital resources.

Digital Learning & Technology

- Manage and optimise the Learning Management System (LMS) and digital learning platforms, including Udemy, Zoho Learn, or similar tools.
- Curate learning pathways, certification programmes, and self-paced learning content.
- Increase employee adoption and utilisation of digital learning resources through awareness campaigns and engagement initiatives.
- Evaluate and recommend new learning technologies to improve learning effectiveness.

Leadership & Talent Development

- Partner with HR and business leaders to support leadership development, succession planning, and internal talent development initiatives.
- Design development programmes for first-time managers and emerging leaders.
- Support Individual Development Plans (IDPs) and career development conversations.
- Promote continuous learning through mentoring, knowledge-sharing sessions, communities of practice, and internal learning events.

Learning Analytics & Business Impact

- Define and track key learning metrics, including participation, completion, learner satisfaction, knowledge retention, capability improvement, and business impact.
- Develop dashboards and periodic reports for senior leadership.
- Analyse learning effectiveness and continuously improve programmes based on feedback and organisational priorities.
- Monitor learning budgets, optimise vendor spend, and ensure cost-effective programme delivery.

Stakeholder & Vendor Management





- Build trusted relationships with business leaders, HR partners, and delivery teams to position learning as a strategic business enabler.
- Identify, evaluate, and manage external learning partners and training vendors.
- Negotiate commercial terms, manage contracts, and ensure quality delivery of learning interventions.

Qualifications

- Bachelor's degree in Human Resources, Business Administration, Psychology, Education, or a related discipline.
- MBA or postgraduate qualification in Human Resources is preferred.
- 4–8 years of progressive experience in Learning & Development, Talent Development, Organisational Development, or Human Resources.
- Experience establishing or significantly enhancing L&D; processes in a growing organisation is highly desirable.
- Experience within an IT Services, Technology, Engineering, or Consulting environment.
- Hands-on experience with Learning Management Systems (LMS) and digital learning platforms such as Udemy, Zoho Learn, Cornerstone, Moodle, or similar solutions.

Skills & Competencies

- Learning Strategy & Function Building
- Training Needs Analysis (TNA)
- Capability Development
- Learning Programme Design & Management
- Leadership Development
- Competency Framework Development
- Instructional Design Fundamentals
- Digital Learning Platforms & LMS Administration
- Stakeholder & Vendor Management
- Learning Analytics & ROI Measurement
- Project Management
- Employee Engagement
- Facilitation & Presentation Skills
- Excellent Communication & Influencing Skills
- Strong Business Acumen
- Problem Solving & Analytical Thinking
- High Ownership, Initiative, and Execution Excellence

Preferred Qualifications

- Certifications in Learning & Development, Talent Development, Instructional Design, Coaching, Facilitation, or Change Management (ATD, SHRM, CIPD, or equivalent).
- Experience designing competency frameworks and leadership development programmes.
- Familiarity with AI-enabled learning platforms, e-learning authoring tools, and modern digital learning practices.

📌 Learning And Development Specialist (Noida)
🏢 SDG
📍 Noida