INTERNATIONAL VOICE PROCESS

Customer Service (Voice ) - Work From Site - English - Full-time

About IntouchCX

IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting-edge technology and a team thats all-in on making brands thrive, were setting the bar in quality-driven support.

We are currently hiring Customer Service Representatives (English Voice)

As a Customer Service Representative (English),

You Will:

->Having daily interactions with the customer to handle issues from end to end via call

->Going the extra mile to engage customers in solving issues and ensuring satisfaction

->Quickly and effectively building rapport with customers while diagnosing and resolving issues

->Providing white glove service and having the ability to provide an overall excellent customer experience

->Managing customer expectations regarding estimated response times

As a Customer Service Representative (English),

You Have:

-> Above average verbal and written communication skills - ability to speak accurately, using proper grammar, and good enunciation

->Ability to listen attentively and to use information provided by clients to tailor responses and actions to meet the clients specific needs

->Ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer

->Ability to organize and follow-up multiple tasks/details with accuracy and timeliness

->Ability to work a variety of shifts including days, afternoons, evenings,



weekends and holidays

Desired Candidate Profile:-

->Minimum 6 months to 2 Yrs of experience in International Voice Process (US Callling).

Educational Qualification:-

->High School Diploma / Intermediate / Graduate (Any Stream)

Perks & Benefits:-

->Attractive Performance Incentives

->Rewards & Recognition Programs

->PF & ESI Benefits

->Growth opportunities Opportunities

->Employee-Friendly Work Environment

Walk-in Details:-

Location: B16, Mindspace, 5th Floor, Behind Inorbit Mall, Hyderabad

Interview Timing: 11:30 AM 3:30 PM

Contact Person: HR Sai Kiran

Contact Number: (phone hidden)

Email :[email protected]

Note: Please carry your updated resume for the interview. Mention "HR Sai Kiran " as the reference on your resume.

NOTE :

IntouchCX does not charge fees for recruitment, interviews, training, or onboarding. We will never ask for payment, or request financial or banking information during the recruitment process. We communicate only through official IntouchCX channels.

If you receive a suspicious job offer or posting from anyone claiming to represent IntouchCX or be an IntouchCX employee, please report it immediately through our official website for review and verification.

By signing this application, the applicant consents to IntouchCX collecting, using and retaining hisher personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

📌 International Voice Process Executive (Hyderabad)
🏢 IntouchCX
📍 Hyderabad