Associate Center Manager |

Location: Galaxy Plaza, Gaur City 1, Sector 4, Noida

About the Role:

The Centre Manager is the face of a Cultfit center and is responsible for delivering a seamless member experience, driving sales performance, and ensuring operational excellence. This role requires solid ownership, customer centricity, and a passion for creating an energetic, service-driven fitness environment.

Key Responsibilities:

1. Sales & Business Growth

- Own monthly targets for memberships, renewals, and upsells.
- Drive walk-in/trial conversions through effective consultations.
- Manage the entire membership conversion process with clean, consistent, and timely documentation via the portal.

2. Centre Operations Management

- Ensure smooth daily operations using the prescribed checklist tools.
- Oversee class schedules, trainer punctuality, and session readiness.
- Conduct daily facility audits to maintain cleanliness, safety, and brand standards.
- Manage inventory of essentials (first-aid, water, etc.) and ensure timely restocking.
- Address operational gaps related to attendance,



bookings, equipment, or facility.

3. Member Experience & Engagement

- Build strong rapport with members to create a welcoming, community-driven environment.
- Resolve escalations and ensure a smooth before/during/after-class experience.
- Capture and document feedback from members and trainers for continuous improvement.
- Uphold Cultfit's service quality and act as the primary representative of the center.

Qualifications & Skills

- Bachelors/Diploma degree.
- 0-5 years of experience in sales, operations, hospitality, retail, or service roles.
- Strong communication and customer-handling skills.
- High ownership and problem-solving ability.
- Good to have: Passion for fitness, wellbeing, and community building.

Work Schedule:

6 days working with Rotational week off

Split Shift

Morning shift: 5:30 AM to 9:30 AM

Evening shift: 5:30 PM to 10:30 PM

Share resume on : [email protected]/ (phone hidden)

📌 Associate Center Manager | Noida Sector 4
🏢 Cult.fit
📍 Noida