Role & responsibilities

Job Responsibilities:

- Lead and manage a team of outbound sales executives to achieve daily and monthly sales targets.
- Monitor team performance and provide regular coaching, feedback, and motivation.
- Conduct team huddles, performance reviews, and training sessions.
- Ensure adherence to quality standards, KPIs, and company policies.
- Prepare and share daily MIS and performance reports.
- Resolve customer escalations and support the team in closing sales.
- Collaborate with management to improve sales strategies and process efficiency.

Eligibility Criteria:

- Minimum 1 year of experience as a Team Leader in a BPO outbound sales process.
- Strong leadership, communication, and people management skills.
- Proven track record of achieving sales targets.
- Good knowledge of MS Excel and reporting.
- Ability to work in a target-driven and fast-paced setting.
- Graduation preferred (depending on company requirements).

Contact (phone hidden)

HR Vijay

📌 Team Leader (Noida)
🏢 ICCS
📍 Noida