Job Responsibility:

Understands the various computer screens and how to utilize them effectively

Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff

Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance

Adheres to all company and specific Contact Center policies and procedures Complete any work as assigned by management

Knowledqe, Skills and Other Abilities:

Solid process orientation

High energy, High Integrity & Work Ethics

Strong interpersonal skills & ability to communicate effectively Strong problem solving skills.

Educational & Essential Experience:

Bachelor's Degree or Undergraduate dropouts

6 Months BPO or travel experience

Excellent spoken communication, business technical writing

Computer Skills ability/experience using computer applications

Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)

Open to work only Voice Process.

📌 Walk-in || Process Associate (Bengaluru)
🏢 Atain
📍 Bengaluru