06 Aug
|
Externix Informatics
|
Gurugram
06 Aug
Externix Informatics
Gurugram
About This Role Provide first-level technical support, troubleshoot hardware/software issues, and ensure smooth IT operations for the organization.
Key Responsibilities Respond to IT support tickets and resolve technical issues
Troubleshoot hardware, software, and network problems
Set up and configure workstations for new employees
Maintain IT asset inventory and documentation
Escalate complex issues to senior IT staff as needed Requirements Bachelor's degree in IT or related field
Knowledge of Windows, networking, and basic troubleshooting
Familiarity with ticketing systems
Positive communication and problem-solving skills
Certifications like CompTIA A+ or ITIL are a plus
📌 IT Help Desk Analyst (Gurugram)
🏢 Externix Informatics
📍 Gurugram