- Respond to customer inquiries via phone, email, or chat in a timely and professional manner.

- Troubleshoot technical issues and resolve customer complaints efficiently.

- Provide product information and solutions to meet customer needs.

- Collaborate with internal teams to resolve complex customer issues.

- Maintain accurate records of customer interactions and transactions.

- Continuously improve knowledge of products and services to provide excellent support.

Job Requirements

- Excellent communication and interpersonal skills.

- Ability to work in a fast-paced setting and handle multiple tasks simultaneously.

- Strong problem-solving and analytical skills.

- Experience with customer relationship management software.

- Ability to adapt to changing situations and priorities.

- Strong attention to detail and organizational skills.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 IT Customer Care Executive (Surat)
🏢 Unity Holidays
📍 Surat