________________________________________________________

Company Overview

Focaloid is an AI-first digital engineering company specializing in governed AI copilots, enterprise AI solutions, and software products for global SaaS businesses. With 13+ years of experience, 200+ clients, ISO 27001 certification,

and partnerships including Databricks and Claude, the company operates across

Kochi, Bangalore, and the US.

Please visit our website - www.focaloid.com to learn more.

Job Details

Job Title International Tele Sales Executive

Experience

2-4yrs

Job Location

Hybrid/Remote

Employment Type

Full Time

Shift: 3:00 PM 12:00 AM IST (UK & US Business Hours)

________________________________________________________

Focaloid Technologies Private Limited www.focaloid.com

________________________________________________________

About the Role

We are seeking a highly energetic and customer-focused International Tele Sales Executive with experience in an International BPO Voice Process. The role involves outbound cold calling, handling inbound enquiries, qualifying prospects, and scheduling appointments while delivering an excellent customer experience.

Key Responsibilities

Make 6070 outbound calls daily to UK and US prospects.

Handle inbound customer enquiries professionally.

¢ Introduce company services and generate customer interest.

¢ Qualify leads and schedule appointments.

¢ Follow up through calls and emails.

¢ Update CRM with accurate call records.

¢ Meet daily productivity and quality targets.

¢ Handle objections and maintain professional telephone etiquette.

Required Skills & Experience

¢ 23 years in International BPO Voice Process, Tele Sales, or Contact Center.

¢ Experience handling UK/US customers.

¢ Strong cold calling and outbound calling experience.





¢ Excellent spoken English with neutral accent and minimal MTI.

¢ Comfortable making 6070 calls per day.

¢ Strong communication, persuasion, and objection-handling skills.

Preferred Industry

IT Services, SaaS, Telecom, BFSI, Insurance, Healthcare, E-commerce, Travel, EdTech,

BPO/KPO.

Education

Bachelor's degree in any discipline.

Key Competencies

¢ Excellent verbal communication

¢ Customer engagement

¢ Active listening

¢ Sales orientation

¢ Relationship building

¢ Time management

¢ Professional telephone etiquette

¢ Target-driven mindset

________________________________________________________

Focaloid Technologies Private Limited www.focaloid.com

________________________________________________________

KPIs

¢ 6070 outbound calls/day

¢ Timely handling of inbound calls

¢ Appointment generation

¢ Lead qualification

¢ CRM accuracy

¢ Customer satisfaction

¢ Productivity and quality targets

Ideal Candidate

We are looking for a confident and results-driven skilled with experience in international voice processes who excels at building rapport over the phone. As part of the outreach team, you will own and drive the calling channel, complementing other outreach initiatives by engaging prospects, generating interest, and scheduling qualified meetings.

The ideal candidate is comfortable handling high-volume outbound calls, possesses excellent communication and interpersonal skills, and consistently achieves performance targets. A strong team player with a high sense of accountability, you take ownership of meeting generation through calls while collaborating effectively with the broader sales outreach team to achieve shared business goals.

________________________________________________________

Focaloid Technologies Private Limited www.focaloid.com

📌 International Telesales Executive (Kochi)
🏢 Focaloid Technologies
📍 Kochi