We are looking for dynamic and enthusiastic International Calling Executives (Voice Process) to join our team in Noida. The candidate will be responsible for handling outbound and/or inbound calls with international customers, providing excellent customer service, generating leads, and achieving performance targets.

Key Responsibilities

- Handle outbound and inbound international calls professionally.
- Communicate with customers from the US/UK or other international markets.
- Understand customer requirements and provide appropriate solutions.
- Generate leads, schedule appointments, or close sales as per the assigned process.
- Maintain accurate records of customer interactions in the CRM system.
- Meet daily, weekly, and monthly performance targets.
- Resolve customer queries and concerns in a timely and professional manner.
- Follow company guidelines, scripts, and quality standards during calls.

Required Skills & Qualifications
- Excellent verbal communication skills in English.
- Strong listening and interpersonal skills.
- Ability to handle customer objections confidently.




- Basic computer knowledge and familiarity with MS Office.
- Willingness to work in night shifts.
- Experience in an international BPO or voice process will be an added advantage.

Preferred Candidate Profile
- Confident and customer-oriented personality.
- Target-driven and self-motivated.
- Ability to work in a fast-paced environment.
- Good problem-solving and negotiation skills.

Benefits
- Attractive salary package
- Performance-based incentives
- Paid training
- Career growth opportunities
- Friendly and professional work environment
- Night shift allowance (if applicable)

Immediate Joiners Preference Location - Noida

Pay: ₹35,000.00 - ₹50,000.00 per month

Advantages

- Cell phone reimbursement
- Commuter assistance
- Paid time off

Experience:
- International voice process: 2 years (Preferred)

Language:
- English (Preferred)

Shift availability:
- Night Shift (Preferred)

Work Location: In person

📌 International Calling Executive ( Voice Process ) (Noida)
🏢 Zcollabz
📍 Noida