Your role and responsibilities

As a Process Associate Order Management (Health Care - Voice), you will be responsible for resolving inquiries, requests, and concerns and providing accurate information. You should be adaptable to work in shifts.

Your primary responsibilities include:

Coordinate activities associated with Order management

Recognize potential threats and suggest suitable actions

Adhere to SLAs and timelines

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

Graduate with 0-1 year of experience in a Healthcare domain

Ability to handle queries through calls and email follow-ups

Readiness to work in shifts as needed for the job

Solid communication abilities with fluency

Ability to work under pressure

Preferred technical and professional experience

Proficient in MS Office applications

Self-directed and ambitious achiever

Meeting targets effectively

Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills

Years of Experience:

0 - 1

📌 Process Associate Order Management - Health Care (Voice) (Gurugram)
🏢 IBM
📍 Gurugram