Exp FMCG / food, drink / wholesale / ecommerce
Solid passion for customer service
Uk timings
inbound calls & emails from UK customers
Order support
Excellent spoken & written English (UK customers)
Outlook, Excel, Shopify
Call Ms.Kavita (phone hidden)
Required Candidate profile
KPIs First Response Time
Ensure customers have a positive shopping experience
Order accuracy & error rate
Emails resolved per day
Customer satisfaction & call quality
Punctual
Excellent comm skills
📌 Customer Service (Inbound) UK Ecommerce FMCG (Thane)
🏢 Empower Recruitments Thane
📍 Thane
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