Required skills - IT Sales

Location - Mumbai (Borivali)/ Noida (sector 62)

Role & responsibilities

- Handle inbound calls, emails, and online queries from existing and prospective customers professionally and promptly
- Understand customer requirements related to networking, cybersecurity, voice & video, and ELV solutions and coordinate with technical/pre-sales teams for accurate responses
- Prepare, send, and track sales quotations and proposals using Zoho CRM
- Maintain and update all leads, opportunities, and deal stages accurately within Zoho CRM on a daily basis
- Conduct regular follow-ups via calls and emails on active opportunities to ensure timely deal progression
- Assist the field sales team by tracking deals in the pipeline and providing timely reminders and status updates
- Coordinate with vendors and internal teams (pre-sales, logistics, accounts) for order fulfilment and delivery updates




- Generate and share weekly CRM reports open opportunities, follow-up due dates, deal stages, and closure forecasts
- Build and maintain robust rapport with customers to promote repeat business and long-term relationships
- Identify up-sell and cross-sell opportunities while engaging with customers on existing accounts

Preferred candidate profile

- Prior experience in IT system integration, networking, cyber security or telecom sales
- Familiarity with brands such as Cisco, Fortinet, Palo Alto, Poly com, Bosch, or similar OEMs
- Basic understanding of IT solution categories: LAN/WAN, firewalls, surveillance, PA systems, structured cabling
- Knowledge of procurement/tender processes for enterprise or government clients

📌 Inside Sales Representative (Mumbai)
🏢 Signellent
📍 Mumbai