Sky Service Potential - RM-Sky Channel-Contact Centre Inbound - Handle inbound customer interactions through contact centre channels.
- Provide assistance and support to customers regarding services or products.
- Maintain professionalism and effective communication during calls.
- Work collaboratively with team members to meet service targets.
- Ensure customer satisfaction by resolving queries efficiently.
- Adapt to the dynamic workplace of a contact centre.
- Likely involves working in a structured office setting.
- Requires good interpersonal skills and customer orientation.
- May require familiarity with CRM tools or telephony systems.
- Focuses on delivering quality service in a high-volume inbound call environment.
📌 Inbound Contact Centre Customer Service Representative (Thane)
🏢 Kotak Mahindra Bank
📍 Thane
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