Role & responsibilities

Technical Writer

• Experience: 9+ years as a Technical Writer / Content Architect.

• Robust experience in technical documentation including User Guides, API Documentation, Release Notes, Online Help, Architecture Guides, and Data Dictionary Manuals.

• Hands-on experience documenting REST APIs (endpoints, request/response, parameters, error codes).

• Experience creating architecture documentation and ERD diagrams.

• Strong knowledge of Agile, DITA, Structured Authoring, and DDLC methodologies.

• Proficient with Adobe FrameMaker, Oxygen XML, RoboHelp, Markdown, MS Word.

• Experience using Confluence, JIRA, Git, SharePoint for documentation and collaboration.

• Collaborated with Developers, Product Managers, QA, UX, Architects, and SMEs.

• Experience in DevOps documentation, installation, configuration, deployment, and operational guides.

• Knowledge of Gen AI and Microsoft Copilot for documentation workflows.

• Domain experience in Banking (Finacle) and Semiconductor software products

📌 Technical Writer (Chennai)
🏢 Talent Smart Soft Solutions
📍 Chennai