Position Summary The Benefit Implementation Systems Associate supports the Benefit Implementation Consultant (BIC) and Senior Benefit Implementation Consultant (SBIC) throughout the full benefit implementation life cycle for recent and existing clients. This role plays a critical part in ensuring accurate and timely benefit setup by coordinating documentation, managing implementation tasks, and supporting system configuration across HRIS and/or PEO platforms.

Essential Duties and Responsibilities

Support the Benefit Implementation process by analyzing received from Sales, Benefit Sales, and Implementation team to determine benefit setup needs for new clients, existing clients, and/or PEO software.

Configure and create benefit plans within Prism (HRIS) for new and existing clients, ensuring accuracy and alignment with client requirements.

Ensure quality assurance of benefit configurations and maintain data integrity across systems.

Provide internal team support by assisting with system configuration issues and troubleshooting implementation-related issues submitted through CRM.

Review, update, and manage implementation tasks within the CRM (ClientSpace), ensuring timely completion and accurate documentation.

Respond to internal and external inquiries efficiently and professionally, including routing and distribution as appropriate.

Support implementation efforts by pulling reports and creating benefit implementation collateral as needed.

Communicate and collaborate with stakeholders to ensure accuracy of benefit-related data and alignment on project requirements.

Understand project scope, timelines, and milestones, and provide regular status reports and updates using internal tools.

Regular, on-site attendance is an essential job function due to the need for secure access to systems,



collaboration on sensitive technical matters, participation in operational meetings, and hands‑on involvement in activities that cannot be performed remotely without compromising security, efficiency, or effectiveness.

Marginal

Functions

Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients.

Attend webinars and training to stay up to date on best practices related to the company and department.

Complete projects and other duties as assigned by supervisor. Knowledge, Skills, and Abilities

Strong organizational, analytical, time management, and problem-solving skills, with the ability to manage multiple priorities effectively.

Attention to detail and commitment to data accuracy and quality assurance.

Ability to quickly learn and adapt to new software systems and technologies.

Experience with HRIS platforms preferred; benefit administration and client account experience preferred but not required.

Proficiency with Microsoft Office 365 products, including Outlook, Excel, Word, and Teams.

Strong written and verbal communication skills, with the ability to listen, understand, and convey information clearly and professionally.

Demonstrated client service experience and understanding of client account needs.

Ability to collaborate effectively with cross-functional teams and stakeholders.

Experience with project, task, or workflow management;

experience leading or coordinating others preferred.

Ability to identify, troubleshoot, and de-escalate issues or roadblocks using effective communication and best practices.

Ability to maintain confidentiality and handle sensitive information with discretion.

Flexibility and willingness to work extended hours when business needs require.

📌 Implementation Consultant (Noida)
🏢 Vensure Employer Solutions
📍 Noida