06 Aug
|
Hitachi Systems
|
India
06 Aug
Hitachi Systems
India
Roles and Responsibilities
- Provide end-user support for hardware and software issues, including troubleshooting and resolving technical problems.
- Manage incident tickets using ticketing tools to track progress and ensure timely resolution.
- Collaborate with other teams to resolve complex issues that require escalation.
- Perform routine maintenance tasks such as patch management, antivirus updates, and disk space monitoring.
- Ensure compliance with IT asset management processes by tracking inventory, licenses, and expirations.
📌 End User Support Engineer (India)
🏢 Hitachi Systems
📍 India