THE WORK:

- Join us in creating a vibrant environment where you can build knowledge and support others.

- You will participate in problem-solving discussions that foster collaboration and innovation.

- Your enthusiasm for Service Desk Management will shine as you engage with various challenges and opportunities.

- We are excited to see how you can contribute to our mission and help us grow together! Assist in ensuring production systems are available and operating effectively.

- Drive incident and outage resolution while maintaining transparent communication.

- Facilitate the restoration of services to the production environment.

- Establish disaster recovery procedures and maintain data retention practices.

HERE'S WHAT YOU WILL NEED:





- Beginner proficiency in Service Desk Management.

- Beginner proficiency in Service Desk Voice Support.

- It is advantageous to have prior experience in relevant related skills.

- Bachelor's Degree in relevant field of studies.

BONUS POINTS IF YOU HAVE:

- Intermediate proficiency in Customer Service.

- Beginner proficiency in Technical Troubleshooting. Advanced proficiency in Communication Skills.

- Intermediate proficiency in Problem Solving.

- Beginner proficiency in Time Management.

📌 Application Tech Support Practitioner (Bengaluru)
🏢 Accenture
📍 Bengaluru