Key Responsibilities

- Manage end-to-end forward and reverse domestic logistics operations
- Ensure adherence to industry standards, operational SOPs, and best practices
- Oversee billing and charges reconciliation, including resolution of weight discrepancies, disputes, and claims
- Analyze operational data to identify trends, drive efficiency, and make data-driven decisions
- Handle ad-hoc operational challenges with strong problem-solving and ownership
- Lead, mentor, and manage a team of operations associates to meet performance targets

Required Skills & Qualifications

- 5+ years of experience in logistics operations (forward and reverse), preferably in 3PL or e-commerce logistics
- Strong understanding of domestic logistics processes and industry standards
- Proven knowledge of billing, charges, weight discrepancy handling, and dispute/claim resolution
- Solid numerical aptitude and hands-on experience with data analytics
- Excellent problem-solving skills and adaptability to varied work demands
- Demonstrated ability to lead and manage a team

Education

- B.Tech/B.E. from a Tier 1/2 engineering college
- MBA preferable

📌 Assistant Manager- Logistics (Gurugram)
🏢 Exotic Mile
📍 Gurugram