Director Service Delivery (Chennai)

Director Service Delivery (Chennai)

06 Aug
|
Sutherland
|
Chennai

06 Aug

Sutherland

Chennai

Roles and Responsibilities :

- Lead the HR Shared Services team to deliver high-quality employee life cycle services, including recruitment, onboarding, payroll processing, benefits administration, and performance management.
- Collaborate with business leaders to understand their HR needs and develop strategies to improve processes and efficiency.
- Design and implement process improvements using tools like Workday HCM to enhance customer satisfaction and reduce costs.
- Ensure compliance with company policies, regulatory requirements, and industry standards in all aspects of HR operations.

Job Requirements :

- 15-25 years of experience in an HR role with expertise in Employee Life Cycle Management (Recruitment-Onboarding-Performance Management).
- Solid understanding of HRIS systems such as Workday or similar platforms.
- Proven track record of leading teams to achieve operational excellence through process improvement initiatives.

📌 Director Service Delivery (Chennai)
🏢 Sutherland
📍 Chennai

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