Company Description HomeSlice offers cozy, home-like stays across Bangalore and is known for delivering “home away from home” experiences backed by excellent guest reviews. The company has hosted over 20 Lakh guests and partners with more than 20 homeowners, helping them maintain and monetize their properties through a streamlined, tenant-focused model.

Only a small fraction of scouted properties are selected, ensuring high standards of comfort, furnishing, and service quality. Once onboarded, homes are upgraded, professionally managed, and made available to guests seeking ready-to-move-in stays. Trust and responsive support are central to HomeSlice’s approach, reinforced by a 24x7 customer care team that includes direct involvement from the founder.

Role Description The Hotel Operations Manager is a full-time, in office role based in Bangalore Urban, responsible for overseeing day-to-day operations across HomeSlice properties. This role includes coordinating housekeeping and maintenance, procurement of supplies, monitoring check-in and check-out processes, and ensuring that service standards are consistently met.

The Hotel Operations

Manager will track guest feedback, resolve escalations, and collaborate with the customer care team to maintain high levels of satisfaction and trust. The role also involves managing on-site staff, scheduling and resource allocation,



and implementing operational improvements to enhance efficiency and guest experience.

The Hotel Operations

Manager will work closely with property owners, vendors, and internal teams to support smooth operations and uphold HomeSlice’s quality standards.

Qualifications

- Candidates should possess strong Operations Management skills, including process improvement, resource planning, and day-to-day property oversight.
- Candidates should possess skills in Customer Satisfaction and Customer Service to handle guest interactions, address concerns, and maintain high review scores.
- Candidates should possess effective Communication skills to coordinate with guests, staff, property owners, and vendors in a clear and professional manner.
- Candidates should possess Training skills to onboard, guide, and develop on-site team members in service standards and operational procedures.
- Relevant experience in hotel, hospitality, or property management, preferably in an urban or boutique stay environment.
- Ability to work on-site, manage multiple properties, and respond flexibly to operational needs, including weekends or holidays when required.
- Strong problem-solving, organizational, and time-management abilities, with attention to detail and commitment to guest safety and comfort.
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred, or equivalent practical experience.

📌 Hotel Operations Manager (Bangalore Urban)
🏢 HomeSlice
📍 Bangalore Urban