Key Responsibilities:

- Greet and assist patients, visitors, and vendors in a courteous and professional manner.
- Answer incoming calls, respond to inquiries, and direct calls to appropriate personnel.
- Register patients, collect and verify personal and skilled details.
- Schedule, reschedule, and confirm appointments and medical examinations.
- Coordinate with doctors, nurses, and technicians to ensure timely service delivery.
- Maintain and update patient records and appointment logs in the clinic management system.
- Handle billing, payments, and issue receipts as required.
- Provide information about examination procedures, preparation requirements, and report collection.
- Ensure the waiting area and reception are clean, organized, and presentable at all times.
- Manage office supplies and support administrative tasks as needed.




- Maintain patient confidentiality in accordance with company policies or relevant privacy laws.

Skills:

- Excellent verbal and written communication skills.
- Proficiency in using computer systems and appointment scheduling software.
- Strong organizational and multitasking abilities.
- Polite, empathetic, and customer-oriented approach.
- Basic knowledge of medical terminology is a plus.
- Ability to always maintain confidentiality and professionalism.

Key Attributes:

- Friendly and approachable
- Highly reliable and punctual
- Attentive to detail
- Able to work under pressure
- Team player with a service-first attitude

📌 Receptionist Vacancy in Colaba, Mumbai
🏢 Dr Belanis Blue Shield Medical Clinic
📍 Mumbai