???? ?? ??????????? & ???????? ???????????

Location: Kolkata, West Bengal

Employment Type: Full-Time Industry: Recruitment Consultancy / Staffing ??? ???????:

We are seeking an experienced and result-oriented Head of Recruitment & Business Development to lead our recruitment consultancy's growth. This leadership role is responsible for driving new client acquisition, managing existing client relationships, overseeing end-to-end recruitment operations, and leading a high-performing recruitment team.

The ideal candidate should possess strong business development skills along with extensive experience in recruitment and staffing. They will be responsible for expanding the company's client portfolio while ensuring successful delivery of recruitment services across all active accounts. ??? ????????????????: ???????? ??????????? & ?????? ???????????:

Develop and execute strategies to acquire new clients for permanent and contract staffing services.

Generate business through cold calling, networking, referrals, LinkedIn, email campaigns, and industry events.

Identify potential business opportunities and convert prospects into long-term clients.

Conduct client meetings, presentations, and negotiations.

Prepare commercial proposals, pricing, contracts, and service agreements.

Build and maintain solid relationships with key decision-makers, HR leaders, and hiring managers.

Achieve monthly, quarterly, and annual revenue targets.

Upsell recruitment services to existing clients. ?????? ???????????? ??????????:

Serve as the primary point of contact for strategic clients.

Understand client hiring requirements and workforce planning.





Ensure timely delivery of recruitment mandates.

Resolve client concerns and maintain high customer satisfaction.

Conduct regular business reviews with clients. ??????????? ??????????:

Lead the recruitment team across multiple hiring verticals.

Allocate job requirements to recruiters and monitor progress.

Ensure timely sourcing, screening, interviewing, and candidate submissions.

Maintain high standards of candidate quality and submission ratios.

Monitor recruiter productivity and performance metrics.

Ensure SLA compliance for all client accounts.

Handle recruitment escalations and critical hiring requirements. ???? ??????????:

Recruit, train, mentor, and develop recruiters and team leads.

Conduct regular performance reviews and coaching sessions.

Set KPIs and monitor individual and team performance.

Foster a collaborative, high-performance work culture.

Drive employee engagement and retention within the recruitment team. ???????? & ??????????:

Develop recruitment and business growth strategies.

Analyze market trends and competitor activities.

Prepare weekly and monthly MIS reports covering recruitment performance, business development, revenue, and profitability.

Optimize recruitment processes to improve efficiency and reduce turnaround time.





Work closely with senior management on business planning and expansion initiatives. ???????? ??????:

Strong expertise in client acquisition and business development.

Extensive knowledge of recruitment and staffing processes.

Excellent negotiation and relationship management skills.

Proven leadership and people management abilities.

Strong communication and presentation skills.

Commercial awareness and revenue-driven mindset.

Ability to manage multiple priorities in a fast-paced environment.

Proficiency in LinkedIn Recruiter, job portals, ATS, and Microsoft Office. ??????????????:

Bachelor's degree in Business Administration, Human Resources, Marketing, or a related field.

MBA is preferred. ??????????:

8–15 years of experience in recruitment, staffing, or talent acquisition.

Minimum 3–5 years in a leadership role within a recruitment consultancy or staffing firm.

Demonstrated success in both business development and recruitment delivery.

Experience managing large recruitment teams and key client accounts. ??? ??????????? ??????????:

Monthly revenue generated.

New client acquisition.

Client retention rate.

Recruitment closure rate.

Time-to-fill positions.

Team productivity.

Submission-to-interview ratio.

Offer acceptance ratio.

Client satisfaction score.

Gross margin and profitability. ???? ?? ?????:

Competitive salary with attractive performance incentives.

Leadership role with high growth potential.

Opportunity to build and scale recruitment operations.

Collaborative and entrepreneurial work environment.

Career development and career advancement opportunities.

📌 Head of Talent Acquisition & Client Relations (Kolkata)
🏢 Norlox Solutions
📍 Kolkata